Q. Why am I getting inconsistant price quotes all over the place?
A. There is no price regulatory system in the industry. My best advice to you is to make sure you compare equal services and finish products in your quotes before making a decision. If you're not comparing apples to apples...you're really not comparing.
Q. What is the procedure to sand wood floor?
A. Floors are sanded with course - medium and fine grit sand paper.
Q. How may coats of finish will I receive when refinishing hardwood floors?
A. We always include 3 coats of floor finish over a stain sealer. Many of our competitors quote without stain. They quote 1 seal coat and only 2 finish coats. This is not the same and we don't recommend it. Sanding sealers don't add any duability to the finish and is only a cheap solution to a 1st coat in a finishing system. This saves the contractor money, but reduces the quality and life expectancy of your floor!
Q. Gloss, Semi-Gloss,Satin or Matte. Which sheen level is best?
A. Durability is the same for all 3. Aesthetically different each has their Pro's & Con's Glossy can look nice, but only when it's clean. The problem with gloss is it shows everything. Scuffs, dust, water spots, pet hair are all problematic with Gloss. In fact Semi-Gloss is not much better, because it still shines, but not as much. As with trying to keep anything shiny...maintenance, maintenance, maintenance! Satin is a low luster finish that is designed not to be shiny, however It's not completely flat. It still reflects light and is much more forgiving than gloss products. Things like dust and water spots are not as apparent with Satin. Satin is by far the most popular. Matte finish is like flat wall paint. Very high hiding and may be a good selection for really dark floors. When shine is added to dark it creats depth, and is why gloss on dark is more challenging to maintain than gloss on a light color. If you decide on a Matte finish be prepared for a dull look.
Q. Can the smell of the finish be harmful to my pets?
A. No. We use only environmentally safe products, but we don't take any chances ...especially with birds. Please make sure your pets are away from the area to be finished
Q. I have a piano in a room I want to do, what can be done to work around and under it?
A. Aside of having it removed, we can move it from side to side. Obviously there will be an impression under the wheels because we can only coat around them. Please inform us of the exact location of the piano so that we can place it prior to coating. We are not responsible for any imperfections associated with working around pianos; we strongly suggest hiring our Piano Mover to have it removed from the room.
Q. Does 4 coats of floor finish make the surface more durable?
A. Not always, in fact it could make the surface softer. Premium finishes will always be better than low cost finishes, but even the best floor finish is supported by the wood itself. Oak Flooring is harder than any floor finish available. When the finish on the surface becomes too thick by adding too many coats, the finish becomes softer because it loses its support from the wood. Using the human body as an example: When we eat too much, excess fat accumulates around our skeleton and muscles....We become soft and less rigid. If someone is trying to sell you 4+ coats of something, it's probably because they are using cheaper products, and are relying on the multiple coat theory to sell you an inferior job, so beware! If you are installing new floor and read about pre-finished flooring having 7 or 9 coats UV cured, this is acceptable because the coats are sprayed during the finishing process in the factory and are much, much thinner. The overall thickness of the finish is not going to exceed the point where it will start losing its hardness.
Q. My floors are parquet squares...Does is cost more?
A. Yes, there is a premium per sq foot because it is more work. Please let us know if this is the case to insure you have no surprises come game day. Unlike strip oak floors, parquet is more challenging to sand because the grain goes in different directions. This is also the case for other patterns like herring bone, skirts & bittany patterns. The floor has to be sanded multiple times more and with finer grit paper.
Q. We're remodeling...Which should be finished first...The Painting or the Hardwood Floor Refinishing?
A. The floor sanding and refinishing should be completed before painting; however some painters are going to tell you the opposite. Some of my customers tell me the painter is worried about getting paint on the new floor. If this is the case, the painter your hiring doesn't sound professional! Once a painter knows you're going to be refinishing hardwood floors, he's got the green light to go as fast as he can to maximize profit. He knows it doesn't matter if paint splatter gets on the floor because it will be removed by the floor sanding. If your looking for a painter, we work with professionals in our circle of contractors and are happy to refer.
Q. Will I need paint touch up after the hardwood floor refinishing?
A. Probably yes, but not always. When we sand the edges (perimeter of the room) the machine rubs up against the base molding. It's the only way we can get right up to it. The machine is stainless steel and leaves a mark on the paint. Also, when we are staining, we first use a brush and very carefully cut in. But when the excess stain is removed with rags, they become soiled and also rub up against the painted molding leaving a residue of stain behind. It can't be avoided and is why we recommend doing the floors prior to painting. In situations where the moldings are stained and finished there is no problem. Finger, hand prints on walls is also an occurrence that is unavoidable. We are not responsible for paint touch ups.
Q. Will I need to remove the base and shoe molding before refinishing floors?
A. No. Some people ask me this because they think it's necessary to sand under it. This is not true, and you won't see a sanding ridge in front of it when we are finished.
Q. Does Bob Sidoti Floors cart the sanding dust away?
A. No. dust bags are rarely a problem. Unless prior arrangements are made with us all debris is left at the curb for you local garbage pickup or wherever you designate. All debis is neatly placed into black plastic bags and tied off. If a problem does exist with your municpal hauler we have found it to be less expensive for you to TIP your garbage man, than to pay us to cart it to a dump.
Q. What is the difference between Latex and Water-based finishes?
A. Nothing, Latex is a term used to describe a water-based product. They are one in the same.
Q. Is the water-based finishes sold at Home Depot or Lowes strong enough for floors?
A. I don't buy anything at these stores to use professionally except occasional stain because I find their products inferior.
Q. What is the difference between oil based and water based finish?
A. Oil based is the dinosaur and has a proven track record. However, the finish ambers with time, requires a lot more drying time and emits a strong vapor, which is not only unhealthy but contributes to the depletion of the earth's ozone. The product has also been reformulated to comply with EPA laws and is significantly different than the once reliable choice. Rumor has it that soon; all solvent based finishes will be non-compliant with the states V.O.C. Laws making them illegal to use. Water based or commonly called latex has evolved into an excellent alternative. They are non-yellowing, non-toxic, and environmentally safe and dry very quickly. Water based floor finishes developed a bad reputation in the early stages of development however; today's high-end water based finishes are excellent and challenge even the best of oil based. In my home I used Bona "Traffic"
Q. How many days will refinishing hardwood floors take?
A. It really depends on the size of the job and how many men I have working there, & what the humidity is like. The average floor refinishing job (750 sq ft) usually takes only 1 day to complete.
Q. How long does it take for the finish to dry so that I may walk on the floor?
A. Water-based/latex finishes dry very fast enabling us to triple coat in 1 day. The 3rd (final) coat takes about 4 hours before the floor can be walked on, while oil based finishes are very inconvenient taking 1 day per coat.
Q. Why do some floor refinishing contractors I've spoken to tell me that they will need a week to complete the wood floor refinishing?
A. I really don't know, I assume it's because 1) They are using oil based polyurethane, 2) Work by themselves, or 3) Don't know what they're doing!! When you hire Bob Sidoti Floors, you can expect a professional floor refinishing crew. We are experts at what we do!
Q. Can I schedule floor sanding and refinishing over the weekend?
A. Yes. Keep in mind we schedule our work on a 1st commitment basis.
Q. Does dustless floor refinishing really exist?
A. With Bob Sidoti Floors it does! In order to be dustless, you must utilize a dust containment system. Our vacuums are truck mounted and the most powerful in the industry. Be sure that your contractor has made the proper investment in dustless floor refinishing equipment before you make an investment in him. There is no such thing as a dustless machine with a vacuum bag attachment. Powerful vacuums must be employed to evacuate dust generated by floor sanding, potable systems don't work as well as truck mounted equipment.
Q. Should I stain my floor or finish it natural?
A. Ultimately the decision is yours. We believe all wood should be stained because it seals better & enhances its beauty. Wood Floor Staining is not an upgrade and doesn't cost more. If your decor supports a natural finish, we will be happy to accommodate you.
Q. Will Bob Sidoti Floors show me stain color sample boards?
A. Experience has taught us to stay away from sample boards because they are deceiving. A stain color may look different on your floor than it does on the sample; and is because wood is unique unto itself. We prefer that you CLICK HERE to view a Minwax color chart; pick 3 colors you want us to bring to your home the day of the job, and we will show you your stain choices directly on your floor. By this - What you see is what you get! And there is no mistake.
Q. Can new floors be stained to match the existing floor color?
A. No. We try our best but it's very difficult. Old floors change color as they age. The process is called oxidation. Not only does the wood amber with age, but the finish also, making it almost impossible. The best way to visualize this is to think of an old newspaper compared to a new one. Many times stain colors are close, but more often they don't match. The only way to insure all your wood floors are the same in color, is to do them all at the same time. This also applies to sheen level and texture of finishes.
Q. Will Bob Sidoti Floors collect a deposit when scheduling a job?
A. Yes, but not always. If you are scheduling with us online and through the phone...We sometimes collect a deposit when our schedule is tight to hold a day.
Q. Can my stairs be finished to match my floors?
A. Yes. Stair treds only (no backs or sides) and should be completed at the same time as the hardwood floor refinishing.
Q. I ripped up my carpet and found black spots - what are they?
A. They are probably pet stains, but can also be water. The fact is that nobody can tell you if floor sanding will remove them until you physically try with a professional floor sanding machine.
Q. Will bleach remove pet stains from my floor?
A. Absolutely not! If stains cannot be sanded out – a wood floor repair must be made by replacing the affected boards.
Q. I have to be able to walk on my floors to get to my bathroom/bedroom. What do I do?
A. Latex (water based) floor finish dries in approximately 4 hours and is the perfect solution.
Q. Does Bob Sidoti Floors remove carpet?
A. Yes, on a room basis charge. Stairs are extra.
Q. Does Bob Sidoti Floors move furniture?
A. No, we are insured as wood floor contractors only. If you can't move the furniture yourself, we suggest calling a local mover or contact our mover by clicking here.
Q. Are Pre-finished floors better than un-finished ones?
A. NO - Pre-finished floors are more convenient because there is no sanding & on-site finishing. They have excellent manufacturer's warranties. Unfinished floors are typically used in new construction.
Q. How long should the flooring be allowed to acclimate to the house before installation?
A. Freshly milled flooring usually has moisture content between 6% - 9%, and requires 3 days in the area of installation to acclimate.
Q. Is 3/4" flooring always better than thinner engineered flooring?
A. NO - 3/4" thickness flooring was made to be installed directly over floor joists as a structural element. Todays cross laminated engineered floors provide a more stable floor, keeping expansion & contraction to a minimal.
Q. How is wood floor graded?
A. Depending on the type of flooring, it is usually graded from clear being the best - to #2 common, known as a rustic grade. CLICK HERE for an example.
Q. Do hardwood floors need allot of maintenance?
A. No, if maintained properly wood floors will perform excellent for years. Never use cleaning solutions that may leave a residual film behind. Cleaning oils, soaps, one step mop & shines, etc. will ruin your finish! At Bob Sidoti Floors we recommend the Bona Floor Care System.
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